Get In Touch

Customer support 24/7 in 7 languages. Average response time under 4 minutes.

📧

Email Support

For non-urgent questions, payouts, KYC documents.

hello@getluckypoint.com

Reply within 4 hours, 24/7.

💬

Live Chat

Best for quick questions, account issues, transaction help.

Available in your account dashboard. Average wait: under 2 minutes.

📞

Phone

For urgent matters (large withdrawals, account recovery).

+356 2123 4567 (Malta HQ)

+44 20 3123 4567 (UK line)

📍

Office Address

Our headquarters in Malta is open Mon–Fri 9:00–18:00 CET for in-person KYC.

GetLucky Point Ltd.
Triq San Pawl 47, Floor 3
Valletta VLT 1217
Malta

🇪🇪

EU Tech Office

Engineering and partnerships team based in Tallinn.

GetLucky Point OÜ
Pärnu mnt 22, Floor 2
Tallinn 10141
Estonia

🤝

Partnerships & Press

For business inquiries, media requests, B2B opportunities.

partnerships@getluckypoint.com

Languages We Support

Our support team operates in your native language.

🇬🇧 English 🇩🇪 Deutsch 🇫🇷 Français 🇪🇸 Español 🇮🇹 Italiano 🇳🇱 Nederlands 🇵🇹 Português